Website Terms of Use

Last Revised: September 3, 2026

WEBSITE TERMS OF USE

These terms of use (“Terms”) govern your use and access to www.puretecwater.com (the “Site”) which is operated and/or owned by J. Harris Industrial Water Treatment, Inc. dba Puretec Industrial Water (“we”, “us”, or “Puretec”).

PLEASE READ THIS PAGE CAREFULLY AS THESE TERMS GOVERN YOUR USE OF THIS SITE. IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT ACCESS THE SITE.

THE TERMS INCLUDE A CLASS ACTION WAIVER AND WAIVER OF JURY TRIALS, AND REQUIRE BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES.

We may periodically change these Terms, so please check them from time to time as your continued use of the Site signifies your acceptance of any changed terms. Puretec reserves the right, without prior notice and without incurring any obligations, to discontinue or change the specifications of any products or services offered on this Site.

These Terms contain disclaimers and other provisions that limit our liability to you.

Click on the links below to jump to specific sections:

TIMELINESS AND USE OF CONTENT
ACCEPTABLE USE
AGE REQUIREMENT
INTELLECTUAL PROPERTY RIGHTS
USER CONTENT
SUBMISSION OF IDEAS
LINKS TO THIRD PARTY WEBSITES
DMCA NOTICE
PRIVACY
INDEMNITY
DISCLAIMER OF WARRANTIES
LIMITATION OF LIABILITY
DISPUTE RESOLUTION
WAIVER OF CLASS ACTIONS AND JURY TRIALS
GOVERNING LAW
WAIVER AND SEVERABILITY
MODIFICATION
ENTIRE UNDERSTANDING
NOTICE TO CALIFORNIA RESIDENTS
CONTACT US

TIMELINESS AND USE OF CONTENT

All Content of the Site is presented only as of the date provided, published, or indicated, and may be superseded by subsequent changes in law or for other reasons. In addition, you are responsible for setting the cache settings on your browser to ensure you are receiving the most recent version of the Site.

Content on the Site is general in nature and does not constitute architectural, design, legal, financial, or other professional advice. Any reliance on the information on the Site is at your own risk. For specific project needs, you should contact us directly to engage our services.

ACCEPTABLE USE

The content and information included on this Site are provided solely for general information and promotional purposes regarding our goods and services. You may use the Site only for lawful purposes and in accordance with these Terms.

In no event may the Site be used in a manner that (a) harasses, abuses, stalks, threatens, defames, or otherwise infringes or violates the rights of any other party (including but not limited to rights of publicity or other proprietary rights); (b) is unlawful, fraudulent, or deceptive; (c) provides sensitive personal information unless specifically requested by Puretec, (d) includes spam or any unsolicited advertising; (e) uses or launches any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” to access Puretec or the content contained on the Site; (f) attempts to introduce viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; (g) attempts to gain unauthorized access to Puretec’s services, computer network or user accounts; (h) encourages conduct that would constitute a criminal offense or that gives rise to civil liability; (i) violates these Terms; (j) attempts to damage, disable, overburden, or impair Puretec’s servers or networks; (k) impersonates any person or entity or otherwise misrepresents your identity or affiliation with another person or entity; or (l) fails to comply with applicable third-party terms.

Except as otherwise permitted by Puretec, no content or other materials from the Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may not download material displayed on the Site. You may not use, distribute, modify, transmit, or post the content of the Site for public or commercial purposes, including any text, images, audio, or video without Puretec’s written permission.

We reserve the right, in our sole discretion, to terminate your or any user’s participation in or use of the Site, remove content, and/or assert legal action with respect to content or use of the Site, that we reasonably believe is or might be in violation of these Terms. Our failure or delay in taking such actions does not constitute a waiver of its rights to enforce these Terms.

AGE REQUIREMENT

The Site is designed for businesses and professionals. The Site is not directed toward, nor intended for use by, anyone under the age of 13. YOU MUST BE AT LEAST AGE 13 TO ACCESS AND USE THE SITE. If you are between the ages of 13 and 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

INTELLECTUAL PROPERTY RIGHTS

All contents and materials on this Site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties (whether registered or unregistered) owned by Puretec or by other parties that have licensed their material to us or where such use is fair use. This includes Puretec’s name, logos, and associated marks, which are trademarks or service marks of Puretec. You may not use, copy, republish, duplicate, frame, or use any of the contents or materials on this Site without our express written consent. All rights not expressly granted are reserved.

All customer testimonials are used with permission from individual users of the goods/services on his/her/their behalf and do not represent the opinions of any company unless explicitly attributed to such company.

USER CONTENT

You acknowledge that you are responsible for any material you may submit to us through the Site, including, without limitation by submitting information through the CONTACT US page, by requesting a quote, comments, articles, or uploading any other content in any format (including photographs and video) (collectively, “User Content”). User Content must be reliable, appropriate, original (or with appropriate rights), legally permissible, and may not infringe on the rights of any third party. You may not upload commercial content onto the Site.

If you do submit User Content, and unless we indicate otherwise, you grant Puretec a right to use such User Content to communicate with and/or provide goods or services to you. You further agree that Puretec is free to use any ideas, concepts or know-how that you or individuals acting on your behalf may provide to Puretec. You represent and warrant that you own or otherwise control all the rights to the User Content you post; that the User Content is accurate; that use of the User Content you supply does not violate any provision herein and will not cause injury to any person or entity; and that you will indemnify Puretec for all claims resulting from User Content you supply.

SUBMISSION OF IDEAS

Separate and apart from the User Content you provide or utilize the Site for, you may submit questions, comments, feedback, suggestions, ideas, improvements, plans, or other information to/about Puretec, our Site and/or our products (each an “Idea,” and collectively, “Ideas“) either through the Site, social media, or otherwise. Any Ideas you submit are voluntary, non-confidential, gratuitous and non-committal. Please do not send us an Idea if you expect to be paid or want to continue to own or claim rights in them; your Ideas might be great, but we may have already had the same or similar idea and we do not want disputes. You must also inform us if you have a pending or registered patent relative to the Idea.

You represent and warrant that your Idea is not subject to any confidentiality obligations or third-party intellectual property encumbrances and that you own and control all of the rights to the Idea and have the authority to grant the rights to Puretec that you grant herein.

By submitting your Idea, you grant Puretec and its designees a worldwide, perpetual, irrevocable, non-exclusive, fully-paid up and royalty free license to use, sell, reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, publish, license or sub-license the Idea and shall be entitled to the unrestricted use and dissemination of Ideas for any purpose, commercial or otherwise, without acknowledgment or compensation to you. By submitting your Idea, you hereby release Puretec and its agents and employees from any claims that such use violates any of your rights.

Puretec shall own exclusive rights, including all intellectual property rights, to any work we create or have created from the Idea or a similar idea of our own.

LINKS TO THIRD PARTY WEBSITES

This Site may provide links or embedded content to websites operated by third parties and/or information about third party contractors. We do not control, endorse, or adopt any information, product, service, promotion, offering, or other content or materials provided by such third party or included in such linked websites, including that the inclusion of any link or embedded content does not imply affiliation, endorsement, or adoption by Puretec of any website, or any information contained therein, and we can make no guarantee as to its accuracy or completeness. You acknowledge and agree that in no event may Puretec be held responsible or liable for the actions, product, and content of any such websites or businesses. When you visit other sites via links or embedded content, you should understand that our terms and policies no longer govern and that the terms and policies of those third-party sites will now apply. Before you use any linked website or embedded content, you should review such website’s applicable conditions of use and policies. If you decide to access such third-party sites, you do so at your own risk.

DMCA NOTICE

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials available on or through the Site infringe your copyright, you (or your agent) may send us a notice requesting that we remove the material or block access to it. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send us a counter-notice. If Puretec receives a valid counter-notification, we may reinstate the removed or disabled material in accordance with the DMCA. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA.

Notices should be sent to:
J. Harris Industrial Water Treatment, Inc. dba Puretec Industrial Water
Attention: Legal Counsel
3151 Sturgis Rd
Oxnard, CA 93030
legal@puretecwater.com

Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification. You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

In accordance with the DMCA and other applicable law, Puretec has also adopted a policy of terminating, in appropriate circumstances and in our sole discretion, users who are deemed to be repeat infringers. Puretec may also, in its sole discretion, limit access to the Site for any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

PRIVACY

We take your privacy seriously. For detailed information about our data collection and use practices, as well as the choices you have in relation to your personal information, please see our PRIVACY POLICY.

INDEMNITY

You agree to defend, indemnify, and hold harmless Puretec and its affiliated companies, independent contractors, service providers and consultants, and their respective employees, contractors, agents, officers, and directors (collectively, “Indemnitees”) from any and all claims, suits, damages, costs, lawsuits, fines, penalties, liabilities, and expenses (including attorneys’ fees) that arise from or relate to your use or misuse of the Site, violation of these Terms, violation of any rights of a third party, or your conduct in connection with the Site. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate in asserting any available defenses.

DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED OTHERWISE, THE SITE AND CONTENT OF THIS SITE ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTY WHATSOEVER, EXPRESS OR IMPLIED. WITHOUT LIMITATION AND TO THE FULLEST EXTENT ALLOWABLE UNDER APPLICABLE LAW, PURETEC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES THAT THE SITE IS MERCHANTABLE, RELIABLE, AVAILABLE, ACCURATE, COMPLETE, FIT FOR A PARTICULAR PURPOSE OR NEED, NON-INFRINGING, FREE OF DEFECTS OR VIRUSES, ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, THAT THE USE OF THE SITE BY YOU ARE IN COMPLIANCE WITH LAWS APPLICABLE TO YOU, OR YOUR INFORMATION TRANSMITTED IN CONNECTION WITH THE SITE WILL BE SUCCESSFULLY, ACCURATELY, OR SECURELY TRANSMITTED OR RECEIVED. THE SITE, MATERIALS AND INFORMATION ON THE SITE MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS.

Nothing in these Terms will affect any statutory rights to which you may be entitled as a consumer to the extent your ability to alter or waive such rights by contract is limited by applicable law.

LIMITATION OF LIABILITY

IN NO EVENT SHALL INDEMNITIEES BE LIABLE FOR ANY DAMAGES OR INJURIES CAUSED BY OR ARISING OUT OF YOUR USE OF THE SITE, INCLUDING BUT NOT LIMITED TO, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OF TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURES. INDEMNITEES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, CONSEQUENTIAL, OR SPECIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, ASSOCIATED SERVICES, OR CONTENTS OR MATERIALS ON THIS SITE, EVEN IF SUCH INDEMNITEE IS NEGLIGENT OR IF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR WILL INDEMNITEES BE HELD LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND ITS REASONABLE CONTROL. INDEMNITEE’S TOTAL LIABILITY FOR ANY LOSS, DAMAGES OR CAUSE OF ACTION SHALL NOT EXCEED THE COST TO ACCESS THE SITE.

THESE DISCLAIMERS AND LIMITATIONS DO NOT LIMIT LIABILITY THAT CANNOT BE EXCLUDED UNDER THE LAW.

DISPUTE RESOLUTION

Please read this section carefully as it affects rights that you may otherwise have. It provides for resolution of most disputes through arbitration instead of court trials and class actions. Arbitration is more informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and discovery is more limited. Arbitration is final and binding and subject to only very limited review by a court. This arbitration clause shall survive termination of these Terms.

1. User Concerns

Most user concerns can be resolved quickly and to the user’s satisfaction by contacting us at the contact details in Section 20 (Contact Us) below.

1. Disputes

By agreeing to these Terms, you expressly agree to the arbitration of any controversy, allegation, or claim that arises out of or relates to the Site, these Terms, or any additional terms, whether heretofore or hereafter arising (collectively, a “Dispute”). For all concerns which are not resolved pursuant to the process set forth in 13.A. (User Concerns) which turn into Disputes, whether pursued in court or arbitration, you must first send a written description of your claim to us via certified mail with “Website Dispute” as the Subject Line to mailing address J. Harris Industrial Water Treatment, Inc. dba Puretec Industrial Water, 3151 Sturgis Rd, Oxnard, CA 93030, Attention: Legal Counsel, to allow us an opportunity to resolve the dispute. You and we each agree to negotiate your claim in good faith. You may request arbitration if your claim or dispute cannot be resolved within 60 days. Any Dispute, except for any controversy, allegation or claim that arises out of or relates to our actual or alleged intellectual property rights (an “Excluded Dispute”), shall be finally resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and that these Terms do not permit class arbitration, or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. The arbitrator or arbitral panel may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. In the event the prohibition on class arbitration is deemed invalid or unenforceable, the remaining portions of the arbitration provisions will remain in force.

1. Arbitration Procedures

In the event your concern cannot be resolved informally, you and Puretec agree that, except as provided in Section 13.F below, all Disputes, (each a “Claim”), shall be finally and exclusively resolved by binding arbitration, which may be initiated by either party by sending a written notice requesting arbitration to the other party. Any election to arbitrate by one party shall be final and binding on the other. The arbitration will be conducted under the Streamlined Arbitration Rules and Procedures of JAMS that are in effect at the time the arbitration is initiated (the “JAMS Rules”) and under the terms set forth in these Terms. In the event of a conflict between the terms set forth in this Section 13 (Dispute Resolution) and the JAMS Rules, the terms in this Section will control and prevail.

Except as otherwise set forth in Section 13.F below, you may seek any remedies available to you under federal, state, or local laws in an arbitration action. As part of the arbitration, both you and Puretec will have the opportunity for discovery of non-privileged information that is relevant to the Claim. The arbitrator will provide a written statement of the arbitrator’s decision regarding the Claim, the award given, and the arbitrator’s findings and conclusions on which the arbitrator’s decision is based. The determination of whether a Claim is subject to arbitration shall be governed by the Federal Arbitration Act and determined by a court rather than an arbitrator. Except as otherwise provided in these Terms, (i) you and Puretec may litigate in court to compel arbitration, stay proceedings pending arbitration, or confirm, modify, vacate, or enter judgment on the award entered by the arbitrator; and (ii) the arbitrator’s decision shall be final, binding on all parties and enforceable in any court that has jurisdiction, provided that any award may be challenged if the arbitrator fails to follow applicable law. Any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

IN THE CASE OF ARBITRATION AND WHERE PERMITTED BY LAW, YOU ARE AGREEING TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY. YOU ARE ENTITLED TO A FAIR HEARING, BUT THE ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. ARBITRATOR DECISIONS ARE ENFORCEABLE AS ANY COURT ORDER AND ARE SUBJECT TO VERY LIMITED REVIEW BY A COURT.

1. Location

The arbitration will take place in Ventura County in the city of Oxnard, California, United States of America. The parties agree to video, phone, or internet connection appearances.

1. Limitations

You and Puretec agree that any arbitration shall be limited to the Claim between Puretec and you individually. YOU AND PURETEC AGREE THAT (i) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; (ii) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL; AND (iii) NO ARBITRATION SHALL BE JOINED WITH ANY OTHER ARBITRATION.

1. Exceptions to Arbitration

You and Puretec agree that the following Claims are not subject to the above provisions concerning binding arbitration: (i) any Excluded Dispute; (ii) any Claim related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (iii) any claim for equitable relief. In addition to the foregoing, either party may assert an individual action in small claims court for Claims that are within the scope of such court’s jurisdiction in lieu of arbitration.

1. Arbitration Fees

If you initiate arbitration for a Claim, you will need to pay the JAMS arbitration initiation fee. If we initiate arbitration for a Claim, we will pay the costs charged by JAMS for initiating the arbitration. All other fees and costs of the arbitration will be charged pursuant to the JAMS Rules.

1. Severability

You and Puretec agree that if any portion of this Section is found illegal or unenforceable (except any portion of Section 13.F), that portion shall be severed and the remainder of the Section shall be given full force and effect. If Section 13.F is found to be illegal or unenforceable then neither you nor Puretec will elect to arbitrate any Claim falling within that portion of Section 13.F and such Claim shall be exclusively decided by a court of competent jurisdiction within Ventura County, California, United States of America, and you and Puretec agree to submit to the personal jurisdiction of that court.

WAIVER OF CLASS ACTIONS AND JURY TRIALS

Please read this section carefully as it affects rights that you may otherwise have. You and we each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If a court or arbitrator determines in an action between you and us that this class action waiver is unenforceable, the arbitration agreement will be void as to you. If for any reason a claim proceeds in court rather than through arbitration, you and we each waive any right to a jury trial.

GOVERNING LAW

Except with respect to principles of conflicts of laws, any dispute arising from these Terms or from any other use of the Site shall be resolved in accordance with the laws of the State of California. The exclusive venue for any claim, action, lawsuit, or other proceeding arising out of or relating to these Terms shall be Ventura County in the State of California. Except as otherwise stated in DISPUTE RESOLUTION, the prevailing party as determined by the trier of fact in any such action, proceeding, litigation, arbitration, or other dispute resolution forum or judicial proceeding shall be entitled to recover its reasonable attorney’s fees and costs.

WAIVER AND SEVERABILITY

Our failure at any time to require performance of any provision of these or to exercise any right provided for herein shall not be deemed a waiver of such provision or such right. All waivers must be in writing. Any provision of these Terms shall be severable to the extent that the provision, or any portion thereof, might be illegal, invalid, or otherwise unenforceable. The invalidity of any provision, or portion thereof, shall not affect the enforceability of the remaining provision(s).

MODIFICATION

We reserve the right to modify or discontinue, temporarily or permanently, the Site or any features or portions thereof without prior notice. You agree that Puretec will not be liable for any modification, suspension or discontinuance of the Site or any part thereof.

ENTIRE UNDERSTANDING

These Terms, together with our PRIVACY POLICY and any supplemental terms contained on the Site, contain the entire understanding and agreement between you and us with respect to the Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic between you and us with respect to the Site.

NOTICE TO CALIFORNIA RESIDENTS

Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please call us at 800.906.6060 or send a letter to us with “California Resident Request” as the Subject Line at mailing address J. Harris Industrial Water Treatment, Inc. dba Puretec Industrial Water, 3151 Sturgis Rd, Oxnard, CA 93030, Attention: Legal Counsel, or email Legal@puretecwater.com. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento CA 95834 or by telephone at 800.952.5210.

Please feel free to CONTACT US or call us at 800.906.6060 with any comments, questions, or suggestions you might have regarding the information described in the Site.